Bug log
From MTG Wiki
| Date/Time | User | Server/System | Error | Solutions tried | Fixed? |
|---|---|---|---|---|---|
| 11/10/2015 10:30 a.m. | Dani | INDD | PDFtoFTP process hung; process empty when killed | Restored process from backup | Y |
| 11/11/2015 11:00 a.m. | Michelle | Enterprise | layout opened last week still checked out in her name, but opens as read-only | aborted checkout | for now |
| 11/12/2015 9:30 a.m. | Dani | Smart Connection | slow check-ins and check-outs (1:54) | had user restart INDD, checked: health check, Solr, INDD server, Elvis admin, tmp folder (<600 files) | N; updated existing Aysling ticket |
| 11/12/2015 10:30 a.m. | Steve V | Smart Connection | Meatingplace feature template lost about 20 master pages | checking backups | N |
| 11/12/2015 2:20 p.m. | Liz | Content Station | Aaron London images triggering Elvis asset not found error | moved Elvis assets from her user zone to Plate folder | Y |
| 11/16/2015 2:00 p.m. | Dani | INDD server | process appears to have hung; Health Check spins interminably on INDD server step | will restart process after everyone leaves | unknown |
| 11/16/2015 3:00 p.m. | Dani | Prod | Elvis server app not running—why? Can still connect to Prod via client. | will open after everyone leaves | unknown |
