Difference between revisions of "Bug log"
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| 11/12/2015 9:30 a.m. || Dani || Smart Connection || slow check-ins and check-outs (1:54) || had user restart INDD, checked: health check, Solr, INDD server, Elvis admin, tmp folder (<600 files) || N; updated existing Aysling ticket | | 11/12/2015 9:30 a.m. || Dani || Smart Connection || slow check-ins and check-outs (1:54) || had user restart INDD, checked: health check, Solr, INDD server, Elvis admin, tmp folder (<600 files) || N; updated existing Aysling ticket | ||
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| 11/12/2015 10:30 a.m. || Steve V || Smart Connection || Meatingplace feature template lost about 20 master pages || checking backups || N | | 11/12/2015 10:30 a.m. || Steve V || Smart Connection || Meatingplace feature template lost about 20 master pages || checking backups || N | ||
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[[Category:Admin]] | [[Category:Admin]] | ||
Revision as of 17:09, 12 November 2015
| Date/Time | User | Server/System | Error | Solutions tried | Fixed? |
|---|---|---|---|---|---|
| 11/10/2015 10:30 a.m. | Dani | INDD | PDFtoFTP process hung; process empty when killed | Restored process from backup | Y |
| 11/11/2015 11:00 a.m. | Michelle | Enterprise | layout opened last week still checked out in her name, but opens as read-only | aborted checkout | for now |
| 11/12/2015 9:30 a.m. | Dani | Smart Connection | slow check-ins and check-outs (1:54) | had user restart INDD, checked: health check, Solr, INDD server, Elvis admin, tmp folder (<600 files) | N; updated existing Aysling ticket |
| 11/12/2015 10:30 a.m. | Steve V | Smart Connection | Meatingplace feature template lost about 20 master pages | checking backups | N |
