Difference between revisions of "Get help"
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| − | If all else fails, open a ticket in the regular MTG support system by clicking | + | If all else fails, open a ticket in the regular MTG support system by clicking [https://mtg.supportsystem.com/open.php here] or sending an email to [mailto:support@mtgmediagroup.com support@mtgmediagroup.com]. Be sure to [https://support.apple.com/en-us/HT201361 include a screenshot] of any error messages as well as a detailed description of the software you are using and what actions immediately preceded the error (i.e., "tried to change status of H1510_fnb_palopo to 'Image approved' status"). |
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| + | ==In an emergency== | ||
| + | Ignore the above and find Dani. if she's unavailable, contact Steve Delmont or Ben. | ||
| + | [[Category:How can I]] | ||
Latest revision as of 15:57, 1 September 2015
First, try searching this wiki.
If all else fails, open a ticket in the regular MTG support system by clicking here or sending an email to support@mtgmediagroup.com. Be sure to include a screenshot of any error messages as well as a detailed description of the software you are using and what actions immediately preceded the error (i.e., "tried to change status of H1510_fnb_palopo to 'Image approved' status").
In an emergency
Ignore the above and find Dani. if she's unavailable, contact Steve Delmont or Ben.
